Refund and Return Policy for a2z Club House

Welcome to the Refund and Return Policy of a2z Club House. We value your satisfaction and aim to provide a seamless shopping experience. Please read the following carefully to understand our policies.

1. Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You must initiate the return within 7 days of receiving your purchase.

2. Items Excluded from Returns

Certain items are not eligible for return, including:

Gift cards
Perishable goods
Damaged goods

3. Initiation of Returns

To initiate a return, please contact our customer support team at support@a2zclubhouse.com. Provide your order number and details about the product you would like to return. Our team will guide you through the process.

4. Shipping the Return

You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 4 to 5 business days.

6. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account. Then, contact your credit card company as it may take some time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us at support@a2zclubhouse.com.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange a return, replacement, or refund.

8. Changes to This Policy

A2Z Club House reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.